IPI's products and services may be purchased only by governmental agencies, school districts, non-profit groups and employees of these organizations.
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IPI Limited Lifetime Warranty

EFFECTIVE 06/01/12

Iowa Prison Industries (IPI) warrants that IPI products are free from defects in materials and workmanship for as long as the original purchaser owns them.

Limitations:
The particular product lines, materials, and components listed below are covered according to the following schedule from the date of delivery under normal use conditions:

Seating/Upholstered Products:
Mechanisms, pneumatic cylinders & other seating parts not specifically listed
10 Years
Casters
1-10 Years*
Fabric
1-10 Years*
Braille Shop:
Transcribed books & tactiles
1 school year
Braille writer repairs
90 days
License Plates:
Reflective sheeting
Per vendor
*Varies depending on specific IPI vendor

Provision regarding color variations, fabrics, and finishes:
Some natural variations occurring in wood, leather or other natural materials are inherent to their character and not considered defects. IPI does not warrant the colorfastness or matching of colors, grains, or textures of these materials. Customer's own materials (COM) selected by and used at the request of a user are not warranted.

This warranty does not apply to:

  • Normal wear and tear (Note on seating usage: Normal commercial usage for seating is defined as the equivalent of a single shift, forty (40) hour workweek unless the chair is specifically warranted for multiple shifts.)
  • Products that were not installed, used, or maintained according to IPI instructions and guidelines
  • Damage caused by abuse, misuse, accident, or negligence.
  • Alteration or modification of the product not approved by IPI.